![]() You can often spot phishing emails by taking a moment to assess the communication. Once you’ve done this, the scammers will be in possession of the information you entered. The emails provide a convincing-looking button designed to take you through to a website that has nothing to do with Amazon.įake websites like this pose as the brand they purport to be from and encourage you to enter your log-in information and/or card details into a fake log-in screen or form. The emails tell the recipient that their Amazon account has been ‘locked’, and that they must take urgent action to verify it. ” Fake Amazon ‘locked account’ emailįake emails using convincing Amazon branding were reported throughout 2022. Please visit our help pages to find additional information on how to identify scams and report them. “We encourage customers to report suspected scams to us so that we can protect their accounts and refer bad actors to law enforcement to help keep consumers safe. Although these scams take place outside our store, we will continue to invest in protecting customers and educating the public on scam avoidance. In depth: What is the Amazon Prime ‘renewal’ scam call and how does it work?Īn Amazon spokesperson said: “Scammers that attempt to impersonate Amazon put our customers and our brand at risk. It states that it will not offer a refund you do not expect and is imploring customers to report suspicious activity involving its brand. How can you tell if a call from Amazon is genuine? Amazon will never ask you to disclose or verify sensitive personal information. But it’s all a ruse - the person you’re connected with will begin the process of extracting your personal information, such as bank details and passwords, and implore you to install the software that will allow them to take control of your device. The voice goes on to tell you to ‘press 1’ in order to be connected with someone who can supposedly stop the renewal from taking place. ![]()
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